Information We Collect

We collect and store the following types of personal information:

• Information you provide us: name, email address, phone number, mailing or billing address (e.g. when subscribing to newsletters, placing an order, booking catering, or contacting us).

• Payment information: credit/debit card details, billing information (processed securely through our payment gateway).

• Automatically collected data: IP address, browser type, pages visited, time and duration of visits, referring URLs, and date/time stamps.

• Cookies and similar tracking tools: to improve user experience and support functions like remembering preferences and analyzing site traffic.

 

How We Collect Information

We collect personal data for purposes including but not limited to:

• Processing and fulfilling orders, bookings, and payments

• Communicating with you (e.g. order confirmations, updates, promotional offers)

• Improving our website, services, and user experience

• Marketing and promotional campaigns (only with your consent)

• Ensuring compliance with legal obligations and protecting against fraud

• Generating aggregate insights (e.g. number of visitors, popular pages) to improve our services

 

How We Store, Use, Share & Disclose Your Information

Your data is stored securely—behind firewalls and/or via encrypted connections—by our hosting provider.

• Payment processing is handled via PCI-DSS compliant systems.

• We do not sell your personal data. We share data only:

  • With service providers (e.g., payment processors like Toast, email marketing platforms like Mailchimp and Wix, analytics services like Google Analytics).

  • When required by law (e.g., subpoenas, court orders).

  • To comply with legal obligations or protect rights and safety.

• We may disclose anonymized or aggregated data to third‑parties for analytical or research purposes.

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Cookies & Tracking Technologies

We use cookies and similar tools to:

• Recognize your device on later visits

• Improve site functionality

• Analyze usage patterns

• Deliver relevant content and advertising (if you opt in) 

You can manage or disable cookies in your browser settings. Note that disabling cookies may affect site performance or functionality.

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Your Choices & How to Opt-Out

• Marketing communications: You can unsubscribe at any time via the link in our emails or by contacting us.

• Cookies: Manage through your browser settings.

• Access/Change/Delete your data: Contact us to request corrections, deletion, or export of your personal information.

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Data Retention

We retain your personal data only as long as necessary to:

• Provide services you requested

• Comply with legal or accounting obligations

• Resolve disputes and enforce agreements
  After that, we securely delete or anonymize it.

 

Children’s Privacy

Our services are intended for users 18 years and older. We do not knowingly collect personal information from children under 18. If you believe we inadvertently collected data from a minor, please contact us, and we will promptly delete it

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Changes to This Policy

We may update this Privacy Policy occasionally. When changes are material, we’ll post a notice on our website (e.g. “Last updated May 20, 2025”) and, if appropriate, notify you via email. Continued use of our services after changes constitutes acceptance of the revised terms.

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Your Rights & Privacy Laws

Depending on your location, you may have the right to:

• Access, update, or delete the personal information we hold

• Object to or restrict processing

• Request data portability

• Withdraw consent for certain processing activities

For residents of applicable jurisdictions (e.g., California, EU), additional rights—such as the right to request disclosure of the categories of data collected or details of third‑party recipients—apply

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Contact Us

If you have any questions, concerns, or requests regarding your personal data, please contact:

Blackwater Coffee & Café
Attn: Privacy Officer
Email: info@blackwatercc.com
PO BOX 459, Maple Plain, Minnesota 55359